Terms & Conditions

Terms & Condition of Service – Revised July 2015

Terms + Conditions of Hire

Hire Information

Reservation of Services: To reserve the services of Kiera Blanden Events + Styling, the contract must be signed + non-refundable booking fee paid. Until this payment is received, your date is n

Booking Fee: A non-refundable booking fee of 40% is due with the signed contract. The booking fee will be applied to your final balance.

Quotes: All quotes are valid for 7 days. During the validity period, all products/services quoted are held reserved for the Hirer. The Hirer must pay a deposit within this time period to reserve the specified installation time & equipment quoted.

After the validity period has passed and the quotation has expired, the Client no longer has any hold on the products and timing and the quoted price will be subject to change without notice.


Our minimum order is $150 excluding any delivery, labour or collection. Orders under our minimum may be asked for payment in full on booking.

Payments Accepted:

Payments can be made by cash, cheque (with 14 days clearance), bank deposit or bank transfer.
Please do not make additional or “lay-by” type payments without discussing this with us as it makes tracking difficult during peak season.

Delivery, Collection and Set-up:

The Set-Up fee includes the placement of hire items in predetermined area and placement of all centrepieces, ceremony, aisle, reception and other flowers/décor/rentals ordered for and listed in the order unless otherwise specified. Delivery/Set-Up/Collection to additional locations (i.e. hotel/home/church, etc.) not mentioned in the order will incur additional delivery fees. In the event of delays in completing the Set-Up or Collection as planned, caused by such parties as but not limited to caterer, venue, DJ, band, wedding party, a minimal additional fee of $50.00 per -hour per on-site Kiera Blanden Events + Styling staff member on site is payable.

Please remember unless you have booked us to set-up, your items are only booked to be delivered and collected. The items MUST BE PACKED AND READY FOR COLLECTION IN THE MANNER IN WHICH DELIVERED. ALL FLORAL AND SIGNAGE MUST BE REMOVED. If we have to remove floral installs you will be charged for our time.

The Hirer is responsible for checking any missing, damaged or incorrect items within 4 hrs of Delivery or Pickup from KB office.  Failure to notify will not allow us to rectify any issues to best of our ability. We must be allowed suitable time to rectify any issues before a refund can be issued. If the item is still used for the purpose hired then no refund will be due.

Order Changes & Confirmation of Order:
Changes to your order must be verified in writing. No increases to qty’s can be guaranteed within 30 days of delivery/event date. No decreases or changes to the total balance will be accepted within 14 days of delivery/event date.

Postponement of Event: In the event the client/hirer chooses to or is forced as a result of  events listed in section 13 of this document, to postpone the event, the owner will endeavour to find a mutually agreeable date to reschedule. Should this not be possible then the booking fee will remain non-refundable or transferable. The hirer understands that some hire items may already be booked and agrees to alternate items.

The owner agrees to hold a booking for 12 months for the client/hirer to reschedule. The owner will pass on any price increases as a result of date changes to the hirer/client.

Custom ordered stock for the client/hirer will need to be paid for in full as a result of any cancellation or postponement.

The hirer is responsible for reviewing their order and notifying Kiera Blanden Events + Styling of any changes.
It is the Hirer’s responsibility to verify that changes made to the order were received by Kiera Blanden Events + Styling.
Kiera Blanden Events + Styling has the right to pass on any price increases on sub-hire equipment by suppliers.
Kiera Blanden Events + Styling has the right to pass on any increase in labour due to the last-minute change, including additional fees incurred through late night or early morning installations or dismantling or waiting 30 mins due to delays outside the control of Kiera Blanden Events + Styling.
Kiera Blanden Events + Styling has the right to pass on any increases in labour due to changes in award rates and conditions.

Model & Photo Release: By signing this Contract, you expressly grant Kiera Blanden Events + Styling permission to use photos from your event in various forms of advertising promoting our products and services. Where images are provided by your contracted photographer, appropriate credit will be given and sought.
Kiera Blanden Events + Styling may use and publish photographs of all persons, flowers and décor involved in the event for editorial, trade, advertising, website use, or any other purpose and in any manner and medium that they see fit to promote Kiera Blanden Events + Styling.
Kiera Blanden Events + Styling may, at our cost and discretion, document aspects of your event with photography, video and or written word with vendors of our choosing.
Kiera Blanden Events + Styling will be respectful of your privacy and anonymity by not including your name or photos of you and your guests without prior permission. This documentation is for our portfolio and for proof of vendor delivery.
We reserve the right to ask suppliers + venues to withhold posting any of our work on social media platforms until such a time as we are comfortable with doing so.
All creative work by Kiera Blanden Events + Styling must be credited accordingly.
All publications (media, print, blog, social media) must credit us as the supplier for the concept & items hired within this quote/invoice. All subcontractors/ third party suppliers must also credit accordingly when using our services or products.

Replacement Costs: We understand spills + losses happen. If the linen is heavily stained or we would not be able to hire again you understand that this is a cost we need to recoup. Not only does the loss impact us but it may impact the following weeks booking therefore leaving us in the position we have to disappoint and refund that customer. Essentially we end up being at a greater loss than replacement or cleaning costs. All avenues are taken to remove stains through our very experienced Dry Cleaner. They will make the call on whether the item will be salvageable or a loss in their professional opinion. If unable to remove damage – replacement fee’s will be charged to the Hirer along with any additional stain treatment costs. Wax spills, blood or bodily fluids, burns, missing or theft are charged at replacement cost. You are not entitled to keep damaged goods. Payable within 7 days of receiving invoice.
Round: $90 each
Trestle: $60-85 each
Napkin: $4.50 each

These prices are subject to change without notice.

All candles MUST be enclosed within glass. It is your responsibility to notify us should there be any bio hazards such as blood in the linen.

This is for the safety of our staff.


  1. Definitions: “Equipment” means the items hired out by the Owner to the Hirer. “Hirer” means any person who requests the Owner to hire Equipment to it, including its employees and agents. “Owner” means Kiera Blanden Events + Styling ABN: 48 640 630 051, its employees and agents. ‘Terms’ means these terms and conditions.
  2. Terms of Payment: The Hirer agrees to pay the Owner’s hire charge and any other charges, including charges for loss, damage and repairs or any tax, GST, duty, levy, or other expenses paid or payable by the Owner. If not otherwise specified by the Owner in writing all hiring charges including taxes and duties are to be paid prior to delivery of the Equipment. The Hirer agrees to provide the Owner with the Hirer’s credit card number, expiry date and any other information which may be necessary to debit the Hirer’s credit card prior to delivery of the Equipment. Subsequent charges for loss, damage, repairs or other expenses are to be paid within seven days of the relevant invoice. The Hirer hereby authorises the Owner to debit the Hirer’s credit card with the amount shown on the relevant invoice if the Hirer has not paid that amount within seven days of the date of the relevant invoice. The Hirer agrees to pay any expenses incurred or loss suffered by the Owner as a result of breach by the Hirer of its obligations pursuant to these Terms (including legal costs on a solicitor-client basis) and to pay all costs and expenses incurred by the Owner, its legal advisers, mercantile agents and others in respect of anything instituted or being considered against the Hirer, whether for debt, possession of any Equipment or otherwise. The Hirer acknowledges and agrees that the Owner may pay a rebate, commission or other financial benefit to event organisers or like suppliers in connection with the hiring of the Equipment to the Hirer.
  3. Hire The Owner agrees to hire the Equipment to the Hirer on these Terms and the terms of the booking. If there is any inconsistency, these terms prevail.

4.By Owner The Owner may terminate hire of the Equipment any time on the earlier of: (a) the expiry of the hire period designated on the form; and

(b) The Hirer being in breach of these Terms, in which case the Hirer shall have no claims against the Owner for such termination.

4.2 By Hirer The Hirer may terminate the hire of the Equipment by:
(a) Returning the Equipment to the Owner during normal working hours; or If the Owner has agreed in writing beforehand to collect the Equipment on termination, notifying the Owner that the Equipment is ready for collection, provided that

(b) the Hirer keeps the Equipment safe until collection.

4.3 Effect of Termination:
(a) upon termination of hire, the Owner is entitled to take possession of the Equipment immediately and for this purpose the Hirer irrevocably appoints the Owner as the Hirer’s agent and authorises the Owner to:
(i) enter upon any land or premises upon which the Equipment is situated or where the Owner has any reason to believe that the Equipment may be situated; and
(ii) remove the Equipment whether or not it is affixed to the land or premises, connected to property or Equipment not owned by the Owner, in use by the Hirer or any other person or containing property not owned by the Owner, in use by the Hirer or any other person or containing property not owned by the Owner.
(b) if the Equipment is not finally returned or if the Owner has agreed beforehand to collect, ready for pick-up by the Owner at the expiration or termination of the hire period the Hirer shall pay an additional charge of 100% the daily rate for every additional day or part thereof that the Equipment is retained by the Hirer unless otherwise specified by the Owner.

  1. The Hirer’s Obligations The Hirer will:
    (a) hire the Equipment at its own risk, and bear responsibility for the Equipment hired
    from the time of its delivery into the possession of the Hirer until collection by or
    return to the Owner;
    (b) where necessary be responsible to obtaining the necessary permits and/or plans
    and pay such fees as may be required to use the Equipment.
    (c) upon installation, delivery or collection of the Equipment, immediately examine the Equipment to satisfy itself as to its condition and suitability and fitness for the purpose to which it requires the Equipment. In accepting the Equipment, the Hirer acknowledges that it has duly examined the Equipment and has satis ed itself as required. The Hirer acknowledges that it has not in any way relied upon the skill or judgement or any representation made by or on behalf of the Owner in respect of the Equipment, its purpose, suitability or performance. Should the Hirer alter its installation or delivery requirements prior to, during, or after installation or delivery, the Hirer is liable for all extra costs of the Owner’s employees and cartage;
    (d) not remove the Equipment from the location designated in the order form, and must not sub-hire, part with possession or part with control of, the Equipment, without the Owner’s written permission.
    (e) assume the risk of and indemnify and hold the Owner harmless from and against
    any and all property damage and personal injury resulting from:
    (i) the use of the Equipment;
    (ii) contact with underground cables, pipes, services or other obstructions; and
    (iii) all necessary surface repairs.
    (f) use the Equipment in a proper, safe and prudent manner and only for the purpose and capacity for which it was designed;
    (g) comply with any written operation or care instructions given to the Hirer or accompanying the Equipment;
    (h) ensure all Equipment is returned or ready for collection by the Owner’s driver, in a clean, dry and properly packed condition and, if being collected, is readily accessible; and
    (i) will pay for all cleaning costs and for any damage resulting from not properly drying, cleaning, excessive stains, wax and/or packing the Equipment
  2. Property: The Hirer acknowledges that the Owner may inspect the Equipment at any time during the period of hire, whether notice of such inspection is given to the Hirer or not, and the Hirer shall provide all assistance and co-operation necessary to facilitate such inspection of the Equipment. The Hirer shall indemnify the Owner in relation to any action of trespass or any other action or claim against the Owner in the course of the Owner exercising its right to inspect the Equipment. The Hirer acknowledges that all property in and title to the Equipment at all times remains with the Owner, the Hirer does not acquire any property in or title to the Equipment and the Hirer’s interest in the Equipment is as bailee of the Owner only
  3. Loss of or Damage to Equipment: If the Equipment is lost, breaks down or is damaged, the Hirer must immediately notify the Owner of the details. Notification shall not absolve the Hirer from its obligations under these Terms.
    In the event that the Equipment breaks down or becomes unsafe to use, the Hirer shall immediately stop using the Equipment and take all steps necessary to prevent the Equipment from sustaining any further damage. The Hirer must also take all steps necessary to prevent injuries from occurring to any person or property as a result of the condition of the Equipment and must not repair or attempt to repair or clean the Equipment without the Owner’s prior written consent.
    Any loss or damage of Equipment caused by the negligence or wilful act or omission whilst in Hirer’s possession or the breach of any of these Terms by the Hirer, the Hirer shall without limitation be liable for;
    (a) any costs incurred by the Owner in repairing or replacing the Equipment;
    (b) hire charges for the Equipment until the Equipment is repaired or replaced; and
    (c) any other costs whatsoever incurred or loss suffered by the Owner as a result of the damage to or loss of the Equipment.
  4. Release and Indemnity: The Hirer hereby releases the Owner from, and agrees to indemnify the Owner in respect of any third party claims, action, suits, demands, costs and expenses for damage or injury to person or property arising directly or indirectly out of the hire or use of the Equipment by the Hirer or the Hirer’s breach of any of these terms.
  5. Damage Waiver:
    Please note this is separate and distinct from insurance (refer clause 10). The Hirer agrees to pay a damage waiver when offered to the Owner to cover any costs associated with any accidental damage to a particular item of Equipment, provided that the replacement cost and/or the cost of repairs to any Equipment which was damaged does not exceed 10% of the hiring fee for the particular item of Equipment. If the damage exceeds 10% of the hiring fee for the particular item of Equipment, then clause 7 shall apply. The damage waiver does not apply to or cover any other damage to or loss of Equipment including, without limitation:
    (a) Damage resulting from overloading, exceeding rated capacity, misuse, abuse or improper servicing of Equipment.
    (b) Damage due to mysterious disappearance of the Equipment.
    (c) Damage to, or loss of, the Equipment from any unknown cause.
    (d) Damage or breakage of the hire item caused by fire, storm or accident
    (e) Failure to return the hired equipment by the return date unless an extension has been approved by the owner.
    (f) Damage resulting from not properly drying, cleaning and/or packing the Equipment.
    (g) Glassware breakage of up to 4 glasses, additional glasses are $3.00 per glass.
    (h) Any non-removable stains on items INCLUDING LINEN will be charged for the cost of replacement.
  6. Insurance: The Hirer will maintain at its own expense all appropriate policies of insurance:
    (a) for theft and damage to the Equipment hired in an amount not less than the full replacement cost of the Equipment; and
    (b) for liability, property and casualty insurance coverage in amounts necessary to fully protect the Owner and its Equipment against all claims, loss or damage whatsoever.
  7. Limitation of Liability: To the full extent permitted by law, all warranties, conditions and guarantees that may otherwise apply or be implied are excluded and the Owner’s only obligation resulting from a breach by it or of any condition, warranty or guarantee that cannot be excluded is limited to replacing the Equipment or supplying Equipment similar to the Equipment, repairing the Equipment, paying the cost of replacing the Equipment or paying the cost of repairing the Equipment
  8. Security Interest:
    (a) These Terms create a security interest in favour of the Owner in the Equipment pursuant to the Personal Property Securities Act 2009.
    (b) The Hirer undertakes to immediately do such acts and provide such information as in the Owner’s opinion may be necessary or desirable to enable the Owner to perfect any security interest created or provided for by these Terms, as a perfected security interest with first priority.
    (c) To the fullest extent permitted by law, the Hirer waives any rights it may have now or in the future to receive a copy of any verification statement or other confirmation related to the interests created or provided for, or perfected in the manner contemplated by, these Terms.
  9. Force Majeure: If the Owner is unable at any time to perform any of its obligations whether wholly or partly by reason of any cause beyond its control (including without limitation, acts of God, inclement weather, strikes, lockouts, bushfires, fires, riots, civil commotion or unrest, government shutdown, pandemic, interference by civil or military authorities or act of war) the Owner may give written notice to that effect to the Hirer, giving full particulars of such force majeure in which case the obligations of the Owner under these Terms shall, to the extent that they are affected by the force majeure, be suspended during the term of the force majeure. The Owner shall not be liable for any loss or damage suffered by the Hirer as a result of any loss or interference caused by such force majeure events.
  10. Credit Reporting: The Hirer authorises the Owner to:
    (a) obtain from a credit reporting agency a credit report containing personal
    information about the Hirer and the Hirer’s guarantors pursuant to section
    18K(1)(b) of the Privacy Act 1988;
    (b) obtain a report from a credit reporting agency and other information in
    relation to the Hirer’s commercial credit activities;
    (c) in accordance with section 18N(1)(b) of the Privacy Act 1988, give to and
    obtain from any credit provider that may be named in a credit report issued by a credit reporting agency information about the Hirer’s credit arrangements, which may include information about credit worthiness, credit standing, credit history or credit capacity; and
    (d) use any credit information for the purposes of this contract (section 18L(4) of the Privacy Act 1988) and assisting the Hirer to avoid defaulting on its payment obligations, notifying credit providers of a default, and assessing credit worthiness.
  11. Jurisdiction: These terms and conditions are governed by the Laws of South Australia and the Hirer and the Owner submit to the jurisdiction of the courts of that State.
  12. Charge: The Hirer charges in favour of the Owner all its estate and interest in any land and in any other assets whether tangible or intangible in which the Hirer now has any legal or beneficial interest or in which the Hirer may later acquire any such interest with payment of all monies owed by the Hirers and agree upon request in writing, to execute a registrable instrument transferring to the Owner, the Hirers estate and interest by way of security.
  13. Miscellaneous: If any of the Terms becomes void or unenforceable for any reason then that part will be severed from these Terms to the intent that all other parts that do not become void or unenforceable will remain in full force and effect and be unaffected by any severance of other parts. Failure by the Owner to insist upon strict performance of any of these Terms, or to exercise in whole or in part any right that it may have under these Terms or at law, shall not be deemed to be a waiver of any rights that the Owner may have and shall not be deemed a waiver of any subsequent breach by the Hirer of any of these Terms.
    Kiera Blanden Events + Styling reserves the right to cancel this contract at any time if we feel that the obligations stated in this contract cannot be met.

Payment of booking fee is considered agreement to the terms and conditions within this document.